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The Uncrowd Methodology

In tough times, find the spend that still exists

Uncrowd is a treasure map to immediate gains and safe savings.​

reward

We constantly collect and process data


Our ‘quants’ swarm stores and websites in various sectors every quarter and collect up to 2000 tiny empirical observations on each visit.​ The Uncrowd platform processes collected data, overlays customer stories and identifies gaps and opportunities.

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You ask, we identify


Natural language driven dashboards bring immediate actionable insight to the surface and the platform automatically identifies gaps versus your competitors and opportunities to reduce CX costs.

Plan and do

The platform automatically​ generates action plans, then you make the changes and sit back until the next data collection. Track changes and progress every step along the way​.

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Lower costs

We save you money compared to traditional CX analytics alternatives.

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Faster insight

We uncover actionable insight more quickly than traditional alternatives.

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Easy operation

Our product is easier to use than traditional alternatives.

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We are already collecting data in your stores, and in your rivals' stores.

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“We depend so deeply on Uncrowd’s magic that I swear I would pay for this from my own salary if we ever stopped the contract”Ops leader of one of the UK’s biggest retailers
“It’s like having a spy in the opposition’s dressing room” CIO of a global athleisure superpower
“I will quit my job if my colleagues don’t let me buy Uncrowd” US Customer Analytics leader
“Other analytics tools only tell us what the loudest customers think” Senior director of a grocery giant
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Get your treasure map to the spend that still exists with Uncrowd.