Join the customer analytics revolution
Move on from sketchy surveys. Get objective data on how your customer experience measures up to your competitors.
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Traditional CX metrics don't work
For too long, customer analytics has relied on asking customers what they think. But this doesn’t work.
CX survey data is biased and it doesn’t tell you where you stand relative to competitors. Without context, how do you know where your CX is winning or losing? If you don't know that, how do you grow market share?
Uncrowd uses a unique combination of CX observation, quantitative measurement and comparative results to give you empirical data that helps you steal customers from the competition.
Latest Uncrowd insight
“We depend so deeply on Uncrowd’s magic that I swear I would pay for this from my own salary if we ever stopped the contract”Ops leader of one of the UK’s biggest retailers
“It’s like having a spy in the opposition’s dressing room” CIO of a global athleisure superpower
“I will quit my job if my colleagues don’t let me buy Uncrowd” US Customer Analytics leader
“Other analytics tools only tell us what the loudest customers think” Senior director of a grocery giant