Who we are

Super-serious, self-effacing customer-analytics nerds.

We're CX experts, retailers, systems architects, red-hot coders, maths geniuses and more. We’re super passionate about customer experience, and we’re good at it.

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We know what we're talking about.

We're advised by retail PLC CEOs, senior figures from globe-spanning software giants, behavioral science spods and scaled-up CTOs.

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We're always on the lookout for talented people.

Our business has grown from strength to strength with each year. We love friction/reward, we believe in the revolution and we're good fun to work with.

Our team

Put a face to the name.

Richard Hammond
Richard HammondCo-Founder & CEO
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Rocky Howard
Rocky HowardCo-Founder & CPO
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John Phillips
John PhillipsCTO
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Chris Heap
Chris HeapCGO
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Craig Waite
Craig WaiteSenior Technical Architect
Alison Vella
Alison VellaSenior Project Manager
Kane Cooke
Kane CookeBusiness Development Manager
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Emily Targett
Emily TargettGrowth Marketing Manager
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Vahan Shamlian
Vahan ShamlianDeveloper
Alejandra Sanchez
Alejandra SanchezProject Manager
Bogdan Yumanov
Bogdan YumanovDeveloper
Neil Young
Neil YoungDeveloper
Emily Cleaver
Emily CleaverInsight Editor
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Spark illustration
Spark illustration

Made it this far? Click or visit. We’re in London.